Thank you for shopping with KSESTOR.

We stand behind the quality and elegance of our products and want you to feel confident with every purchase. That’s why all KSESTOR products come with a hassle-free warranty. We offer a 30-day satisfaction guarantee for items purchased directly from ksestor.com, and a lifetime warranty for issues related to product defects, subject to our discretion.

If your product doesn’t meet your expectations or arrives with a defect, please CONTACT US and let us know how we can help. In your message, include a brief description of the issue—for example, “defective”—so we can assist you quickly.

Returns & Refunds
To be eligible for a return, items must be in their original, unused condition and packaging. Please note that customers are responsible for return shipping costs on items returned in new condition. Once we receive and inspect your return, we’ll issue a refund to your original payment method. Please allow 3–5 business days for processing. Shipping fees are non-refundable.

Purchased from Another Retailer?
If your Ksestor item was purchased through another vendor (e.g., Amazon, Walmart), please reach out to that seller directly to process your return or exchange.

Gift Cards
Gift cards are non-refundable and cannot be returned. They never expire or lose value and are not eligible for promotional discounts unless otherwise specified.

Need Help?
We’re here to ensure your satisfaction. Reach out to our customer service team anytime—we aim to respond within 24 hours on business days (Monday–Friday).

Thank you in advance for the information you provide—we look forward to assisting you!